We are here for you. Whether you want to talk to us in person, by phone or on Skype, you will find all our contact details below.
Freephone 0800 / 133 33 00
Monday to Friday from 8 a.m. to 6 p.m.
Saturday 9 a.m. to 12 noon
Fax number : (+49) 621 / 68 559 559
Getting in touch with our customer service office in Ludwigshafen:
Our Address:
BKK Pfalz
Lichtenbergerstrasse 16
D-67059 Ludwigshafen
Office hours:
Monday to Friday from 8 a.m. to 5 p.m.
Or by appointment.
You can also contact us via Skype — either face to face with a webcam or just using the phone function. We are online from Monday to Friday during our office hours to take your calls and instant messages.